Overview

The BoardingServiceStatusChange event fires when a merchant application's boarding status is changed by an external party, such as a processor. Use this event to track processor-driven boarding progress for an application, including the boarding service name and its new status.

Trigger Conditions

This event is triggered when:

An external party changes a boarding status — for example, a processor updates the boarding service status for a merchant application.

This event fires only when the status change is made by an external party. Changes made by internal users through the New Accounts interface or API do not trigger this webhook.

Payload Schema

Top-Level Fields

Field	Type	Description
`Type`	Integer	Always `11` for this event.
`EventIdentifier`	String	Always `BoardingServiceStatusChange`.
`EventData`	Object	Contains the boarding service details. See EventData Fields below.

EventData Fields

Field	Type	Description
`BoardingServiceId`	Integer	The boarding service ID for the cobrand.
`BoardingServiceName`	String	The boarding service title.
`BoardingServiceStatus`	String	The boarding service status (for example, `Working`).
`MerchantApplicationId`	Integer	The merchant application ID.
`InfiniceptApplicationId`	Guid	The unique ID for Infinicept applications.
`ExternalApplicationId`	String	The ID that can be set by external users when creating the merchant application via API.

Example Payload

{
  "Type": 11,
  "EventIdentifier": "BoardingServiceStatusChange",
  "EventData": {
    "BoardingServiceId": 1009,
    "BoardingServiceName": "Manual/External Processor Boarding",
    "BoardingServiceStatus": "Working",
    "MerchantApplicationId": 26652,
    "InfiniceptApplicationId": "a07a2fbe-0f0a-4301-a7ff-c88a9d07a781",
    "ExternalApplicationId": null
  }
}

Handling This Event

Read BoardingServiceStatus to determine the new status the processor reported for the boarding service.
Use BoardingServiceName and BoardingServiceId to identify which configured boarding service the change applies to.
Match on MerchantApplicationId to associate the change with the correct application in your system.
Store InfiniceptApplicationId and ExternalApplicationId to correlate this event with records in your own system.

Support

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